Privacy Policy

1. Introduction

Welcome to TrueLearning. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, when you participate in activities on the platform, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the platform, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name and Contact Data (name, email address, phone number, postal address)
• Credentials (passwords, password hints, and similar security information)
• Payment Information (payment card details, billing address)
• Academic Information (educational background, course preferences)
• Communication Data (feedback, survey responses, customer service interactions)

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate account creation and login process
• To send administrative information to you
• To fulfill and manage your orders
• To post testimonials with your consent
• To deliver targeted advertising to you
• To protect our services
• To enforce our terms, conditions, and policies
• To respond to legal requests and prevent harm
• For other business purposes such as data analysis and improving our services

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information
• Request rectification or erasure of your personal information
• Restrict the processing of your personal information
• Data portability (if applicable)
• Object to the processing of your personal information

If you would like to exercise any of these rights, please contact us using the contact information provided below.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

9. Children's Privacy

We do not knowingly solicit data from or market to children under 13 years of age. By using the platform, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the platform.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this privacy policy, you may contact us at: